1-800-652-6541 from Hawaii and North America
Open daily from 7:00 a.m. to 6:00 p.m. Hawaii Standard Time.
1-808-840-2323 - Local
1-800-255-7198 - Toll Free
Airport Trade Center
550 Paiea St. Ste. 236
Honolulu, Hawaii 96819
Our Customer Relations Department handles all of your feedback and ensures the information is circulated to the appropriate departments within Island Air. To leave feedback within the United States Department of Transportation, you may do so by writing them directly at: Avation Consumer Protection Division, C-75; U.S. Department of Transportation; 1200 New Jersey Ave, SE; Washington, D.C. 20590. You may also visit the Department of Transportation Website.