Island Air Fees

• Checked Baggage
• Booking & Ticketing Fees
• Miscellaneous Service Fees
• Customer Rewards: Cloud 9 Program
• Partner Airlines

Definitions

All charges are in U.S. Dollars. Charges are assess individually, each way, and cumulative to other applicable fees unless otherwise stated. Click here for our Contract of Carriage.

Linear dimensions are calculated as length + width + height.

Checked Baggage

Checked baggage charges are per piece, each way.

• Each item exceeding 50 lbs (22 kgs) is assessed an excess bag fee.
• Each item exceeding 62 linear inches is assessed an excess bag fee.
• Items exceeding 70 lbs are not accepted.

Baggage fees are non-refundable.

Checked baggage fees are:

• 1^st bag: $15
• 2^nd bag: $30
• 3^rd bag and any thereafter: $35
• Excess bag (weight or size): $35
• Surfboard: $35
• Bicycle: $35

Click here to view our baggage web page

Booking & Ticketing Fees

Tickets are non-transferable, are valid from one year from date of issue.

Booking Fee

• Tickets purchased through Reservations over the phone: $15 per Passenger Name Record
• Tickets purchased at an airport ticket counter: $15 per Passenger Name Record
• Booking fee is per Passenger Name Record and non-refundable.

Ticket Changes

All changes are subject to a change fee, and is dependent on class of service, original ticketing date, and ticket status. Charges are per segment.

• $30 for E class, flight/date change only, no routing change
• $20 for all other classes, flight/date change only, no routing change
• $0 for B and Y class

A difference in fare is collected if passenger’s routing changes.

• $30 for E class plus fare difference if routing changes
• $20 for all other fares plus fare difference if routing changes
• $0 for B and Y class plus fare difference if routing changes

Miscellaneous Service Fees

• Lost ticket: $25
• Unaccompanied minor age 5-7: $25
• Unaccompanied minor age 8-12: $25
• Unaccompanied minor age 8-12 escort to another carrier: $25
• Age 12-17 escort to another carrier $30

Click here to view our unaccompanied minor page.

• Pet in cabin: $35, kennel must fit within dimensions 10” x 14” x 15”
• Pet as Checked Baggage: $35 for pets up to 50 lbs / $60 for pets 51-70 lbs

Click here to view our pet page.

Cloud 9 Program

Award ticket change fee: $20

Ticket over the phone through Reservations or at the airport ticket counter is not allowed.

Re-depositing redeemed miles is not allowed.

Click here to view our Cloud 9 Program.

Partner Airlines

United Airlines

Click here to view our Frequently Asked Questions page.