RESERVATIONS 1-800-652-6541

Traveling with Pets

Please call our Reservations Department at 1 800 652 6541 to list your pet on any Island Air flight. There are only 4 pets allowed per flight - 2 in the cabin and 2 in the cargo hold.

  • The customer service agent on duty is responsible for accepting live animals to be carried in the passenger cabin.

  • Approved animals are subject to an additional fare (AFC) of $35.00.

  • The animal must remain in the carrier at all times at airport facilities and during the flight.

Pets

Guidelines:

  • The animal must be small enough to fit comfortably in a pet carrier. Animals must be able to stand, sit or change positions comfortably in the pet carrier.

  • Acceptance will be limited to small household dogs, domestic cats, rabbits, guinea pigs, turtles and birds. Animals NOT allowed in the cabin include, but are not limited to: rats, mice, chickens, reptiles and fish. Guinea pigs, turtles and birds require State Dept. of Agriculture inspection

  • The pet carrier will be accepted as a carry-on baggage in addition to the passengers’ carry-on baggage allowance. The pet carrier must fit under the passenger seat.

  • Animals are not permitted to travel with unaccompanied minors.

  • Passengers traveling with animals are not permitted to sit in exit rows.

  • All other animals must be shipped in the cargo compartment on a space-available basis. The total weight of kennel and pet must be 70 lbs. (32 kg.) or less. There is an additional fee to check in a pet for cargo transportation: Charge is $35.00 for a total weight of 0-50lbs and $60.00 for a total weight of 51-70lbs. 

 

Service Animals

  • Island Air will permit a service animal to accompany a qualified individual with a disability at any seat in which the person sits, unless the animal obstructs an aisle or area that must remain unobstructed to facilitate an emergency evacuation.

  • If the service animal cannot be accommodated at the seat chosen by the qualified individual with a disability, Island Air will offer the passenger the opportunity to move with the animal to a seat location where the animal can be accommodated. If this is not acceptable, the animal traveling may need to be checked in as cargo.

  • Drug detection and search and rescue animals are limited to one animal in cabin per flight.