Contact Island Air

Island Air Customer Care and Reservations

US and International:

1 (800) 652-6541 
1 (808) 840-2444 

Open daily from 5:00 a.m. to 9:00 p.m. Hawaii Standard Time.

Online Customer Care feedbacks are the fastest and most efficient way to submit an inquiry

Group Desk
and Charters

1 (800) 255-7198
1 (808) 840-2323
Group Travel Request Form

Central Claims
Lost and Found

1 (808) 840-2456


1 (808) 840-2400

Mailing Address

Island Air
Airport Trade Center
550 Paiea St. Ste. 236
Honolulu, Hawaii 96819

Our Customer Care Department handles all of your feedback and ensures the information is circulated to the appropriate departments within Island Air. To leave feedback within the United States Department of Transportation, you may do so by writing them directly at: Avation Consumer Protection Division, C-75; U.S. Department of Transportation; 1200 New Jersey Ave, SE; Washington, D.C. 20590. You may also visit the Department of Transportation Website.