We’re glad to have you as our guest, and want to keep you informed.
From Island Air schedules to security procedures to our rewards programs, you’ll find all the answers to our customer’s frequently asked questions right here.View All FAQs →
Our Customer Service Plan details our commitment to our guests.
Check here for the latest information on delays, cancellations, and diversions.
Island Air has established processes and policies regarding tarmac delays.
Our Contract of Carriage contains the definitions and details related to flying with Island Air.
Check here for detailed and current information on security screenings.
Whatever your question or concern, our customer service agents are here for you.