RESERVATIONS 1-800-652-6541

Travel Information

Baggage

Checked Baggage

We’ve made checking your bags easy and affordable. Standard baggage specifications include allowed weight of up to 50lbs and dimensions up to 62 linear inches.

First Checked Bag

$ 15 Per Bag

Second Checked Bag

$ 25 Per Bag

Additional Checked Bag

$ 35 Per Bag

For customers ticketed before March 10, 2014:

First Bag
$17
Second Bag
$17
3rd+ Bag
$25

Dimensions Accepted

0 - 62" *
No Charge
62 - 80" *
$35.00
Oversize Fee
80+
Not Accepted

Weight Restriction

0 - 50lbs
No Charge
51lbs - 70lbs
$35.00
Overweight Fee
71lbs+
Not Accepted

*Linear Inches (Height + Width + Length)

Carry-on

Passengers may board with one carry-on bag (16 lbs. or less) and one personal item. Carry-on items must be stowed in overhead compartments or underneath the seat in front of you. We’ll gladly check any other baggage for transportation in the cargo compartment.

Allowable Items

  • Perishable items (including food and meals)
  • Fragile items
  • Small suitcases
  • Duffel bags, backpacks, and tote bags
  • Laptop computers, personal cameras, small electronic devices
  • Diaper bags and infant supplies
  • Briefcases, small backpack, and purses
  • Reading material
  • Umbrella, jackets, and overcoats
  • Walking sticks and canes (including flexible travel canes)
  • FAA approved child safety restraint system
  • Medical aid equipment, mobility aids, and assistive devices
  • Passenger assist/comfort animals

Storage Dimensions

  • Overhead Bin Dimension

    8"H x 45"L x 19.2"W
  • Under Seat

    10.9"H x 25"L x 19"W
  • Minimum Carry-on Dimensions

Specialty Items

We are happy to accommodate oversized bags or any other luggage that requires extra care, for a slightly higher fee. Please note that maximum surfboard length is 8 feet.

Excess or Specialty Luggage*

$ 35 / each

* based on space availability

Bicycles 1

Sporting Goods 2

Surf Boards (Up to 8 Feet) and Kite Boards

1 Bicycles need to be assembled with front tire removed or disassembled in a box.

2 Sporting goods count as a regular checked bag as long as it does not weigh more than 50lbs. Sporting goods weighing more than 50lbs+ are charged the check-in bag fee (either $15 or $25 plus the overweight fee $35).

Interline Baggage

For your convenience, baggage can be checked from your point of origin straight through to your final Island Air destination, if there is a baggage agreement between Island Air and all carriers involved. Inbound mainland travelers should allow a minimum of 75 minutes for connections in Honolulu. International travelers should allow 2 hours. Passengers departing on Island Air with a domestic connection to the U.S. mainland must have baggage checked at a State of Hawaii agricultural inspection station. Agricultural inspection is available at all airports serviced by Island Air.

Hours of agricultural inspection:

Honolulu, Oahu (HNL):
Not Available

Kahului, Maui (OGG):
5:00 a.m. – 9:30 p.m.

Lihue, Kauai (LIH):
5:30 a.m. – 9:00 p.m.

Lanai (LNY):
6:00 a.m. – 7:15 p.m.

Lost/Damaged Baggage

Liability for lost or damaged baggage is limited to $3,400 per fare-paying passenger. To begin the claim process, a written report must be filed with Island Air prior to leaving the premises of Island Air and no more than four hours after flight arrival. In the event of failure to give notice, no action shall lie against Island Air. Please retain airline ticket receipts, claim checks and damaged goods until the research process is completed.

Island Air assumes NO LIABILITY for:

  • Items carried in the passenger cabin.
  • Fragile or valuable articles such as: cameras, computers and any other electronic equipment or components, jewelry, cash or other similar valuable items in checked baggage.
  • Perishable items in checked baggage.
  • Normal wear and tear to baggage which includes, but is not limited to, zippers, torn seams, scuff marks, scratches, tears, cuts, gouges, punctures, dents, etc.
  • Damage to or loss of protruding parts, such as: wheels and feet, straps, pockets, handles, pull handles, hanger hooks, locks or other items attached to the baggage, as well as damage to oversized, overweight, over-packed and previously damaged baggage.
  • Loss, damage(s) to or delay in delivery of any property checked by a passenger traveling on a non-revenue or reduced-rate ticket.

For additional information on Hawaii’s airports, visit http://www.hawaii.gov/dot/airports/

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