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Tarmac Delay Policy

WP will permit passengers to disembark an aircraft on the tarmac before it is delayed more than three (3) hours after the aircraft door closes (in the case of departure) or from the time the aircraft touches down (in the case of arrival) unless:

(i) The pilot-in-command determines there is a safety-related or security-related reason why the aircraft cannot leave its position on the tarmac to deplane passengers

Or

(ii)  Air Traffic Control advises the pilot-in-command that returning to the gate or another disembarking point elsewhere in order to deplane passengers would significantly disrupt airport operations.

If extended delays over two (2) hours are encountered for passengers onboard an aircraft on the tarmac after the aircraft leaves the gate (in case of departure) or touches down (in case of arrival), WP will provide food (snack mix, pretzels, granola bars, or similar) and beverage (water or juice), unless the pilot-in-command determines that safety or security requirements preclude such service.

While the aircraft remains on the tarmac, WP will provide accessible lavatory facilities and access to medical treatment from the airport emergency medical response team to permit boarding of the aircraft or deplaning of the passenger requiring attention.